What 208 Kenyan teachers told 60 Decibels about Kurasa

Sixty-one percent of the teachers were female. Average age was 36. Interviews ran about twenty minutes, in English or Kiswahili. The margin of error is ±5% at 95% confidence. Acumen sponsored the work.

The study is teacher-reported. 60 Decibels did not sit in classrooms with a test paper. When teachers say academics or participation moved, they are describing what they see. That still matters: those who reported academic gains had an NPS of 51; those who saw no change sat at −30.

Quality of life is the headline the benchmark celebrates. Ninety-four percent said it improved; 73% said very much — a top-20% result against other education companies 60 Decibels has measured. Female teachers were more likely to say “very much” (78%) than male teachers (67%).

Satisfaction is more mixed. An NPS of 40 is good. It is also below the 60 Decibels education benchmark of 51, pulled there by a large group of Passives (44%) who want more features and offline use. Forty percent of teachers had hit a snag — technical trouble, network, or data loss — and their NPS dropped to 15, against 57 for those who had not.

The rest of this series stays inside that ledger. Each piece cites the same 208 teachers. None of them borrow the 2023 film’s 20,000 learners, and none of them borrow the August 2026 homepage counts.