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Families and communication

Keep family links current, prepare clear messages and check each record before the next conversation.

Checked on 29 October 2026

Connect the right guardians to learners and use the school’s agreed channels for messages and information sharing.

Guides in this section

  1. Link parents and guardians to learners
  2. Manage family invitations and access
  3. Use the class wall and notices
  4. Prepare and send an SMS
  5. Check message delivery and SMS credits
  6. Review communication preferences and opt-outs
  7. Share appropriate learning and fee information
On this page

Overview

Start by linking the right guardian to the right learner. Review access, prepare class-wide resources or individual messages, then check delivery and communication preferences. Share learning and fee information through the appropriate individual record.

Before you start

Confirm the school, academic year, active learners and verified family contacts. Parent accounts, learner links, class-teacher assignments, SMS access and family fee accounts are separate prerequisites.

Add a learner

Allocate teachers to classes and learning areas

Partners