60 Decibels
What 208 Kenyan teachers told 60 Decibels about Kurasa
In March 2024, 60 Decibels-trained researchers interviewed 208 teachers using Kurasa in Kenya, drawn from a client population of 991. Their responses describe everyday use, perceived benefits and the difficulties they encountered.
60 Decibels Lean Data Study, Kurasa Kenya, April 2024. Phone interviews with 208 teachers in Kenya, March 2024, in English and Kiswahili. Client population 991; response rate 52%; 95% confidence; margin of error ±5%. Sponsored by Acumen. Findings are teacher-reported and describe this sample and period.
Sixty-one percent of the teachers were female. Average age was 36. Interviews ran about twenty minutes, in English or Kiswahili. The margin of error is ±5% at 95% confidence. Acumen sponsored the work.
The study is teacher-reported. 60 Decibels did not sit in classrooms with a test paper. When teachers say academics or participation moved, they are describing what they see. That still matters: those who reported academic gains had an NPS of 51; those who saw no change sat at −30.
Quality of life is the headline the benchmark celebrates. Ninety-four percent said it improved; 73% said very much — a top-20% result against other education companies 60 Decibels has measured. Female teachers were more likely to say “very much” (78%) than male teachers (67%).
Satisfaction is more mixed. An NPS of 40 is good. It is also below the 60 Decibels education benchmark of 51, pulled there by a large group of Passives (44%) who want more features and offline use. Forty percent of teachers had hit a snag — technical trouble, network, or data loss — and their NPS dropped to 15, against 57 for those who had not.
The rest of this series stays inside that ledger. Each piece cites the same 208 teachers. None of them borrow the 2023 film’s 20,000 learners, and none of them borrow the August 2026 homepage counts.
In their words
Parents have been able to reach out to me through Kurasa, asking how we can work together to help their children — especially those students who are weak in certain areas of my subjects.
Female, 23 — 60 Decibels, March 2024
Kurasa has simplified almost 70% of my work, and since I am able to do my duties like lesson planning and assessment in less time, I get extra time to myself for relaxation.
Male, 25 — 60 Decibels, March 2024
Topics 60 Decibels · Impact stories
Tags Acumen · CBC Kenya · Kenya teachers · Lean Data
Evidence
The same figures, on the Impact page.
A shorter reading of this study lives next to the 2023 film. The journal keeps the longer, cited versions.
