60 Decibels
NPS 40, na 40% bakubise inshyi. Ibyo abarimu badusabye gukosora.
Kurasa 'NPS muriki cyitegererezo ni 40: 48% Abamamaza, 44% Passive, 8%. 60 Decibels yita ibyiza. Ihamagarira kandi munsi yuburinganire bwuburezi bwa 51. Interuro zombi ziri hano.
60 Decibels Lean Data Kwiga, Kurasa Kenya, Mata 2024. Kubazwa kuri terefone nabarimu 208 muri Kenya, Werurwe 2024, mucyongereza no mu Kiswahili. Umubare w'abakiriya 991; igipimo cyo gusubiza 52%; 95% icyizere; intera yamakosa ± 5%. Inkunga ya Acumen. Ibisubizo ni mwarimu-byatangajwe kandi asobanura iyi sample nigihe.
Ubushakashatsi bwashyize NPS hepfo 40% yuburinganire bwuburezi hamwe nibibazo biri hepfo 20%. Ibyavuye mu bushakashatsi byerekana aho bikoreshwa ninkunga ikeneye kwitabwaho hamwe ninyungu abarimu batangaje.
40 Net Promoter Score - byiza, munsi ya 60 Decibels igipimo cyuburezi cya 51
Mu barimu bahuye n’ibibazo
- mubafite ikibazo cyiswe ingorane za tekiniki 40%
- yitwa umuyoboro no guhuza 33%
- izina gutakaza amakuru 25%
Abashinzwe kwamamaza bavuze kubyerekeranye nigihe, abakoresha-interineti kandi bagabanya impapuro. Passives iracyakunda igihe cyiza, hanyuma isaba ibintu byinshi nibikorwa bya interineti. Abasuzugura - itsinda rito - bifuzaga intera nziza no guhuza integanyanyigisho.
40% by'abarimu bari bahuye n'ikibazo. Nibisubizo biri munsi-20% kubipimo bimwe. Muri bo, 40% bavuze ibibazo bya tekiniki, 33% kubyerekeye urusobe, 25% kubyerekeye gutakaza amakuru. NPS yabo yari 15. Abarimu batigeze bakubita inshyi bicaye kuri 57. Abarimu b’abakobwa bavuze ibibazo inshuro nke ugereranije n’abarimu b’igitsina gabo.
Amagambo arasobanutse. Umugore 24- umukecuru wimyaka ntashobora gufungura urubuga adafite interineti. Umugabo 31- umusore wimyaka yari afite amazina yataye igitabo yari amaze kohereza. Ibyo ni ibibazo byibicuruzwa, ntabwo "guhindura imiyoborere."
Mu magambo yabo
Ntabwo nshobora kugera kuri platifomu igihe cyose habaye ikibazo kijyanye na enterineti nkuko urubuga rukenera interineti kugirango umuntu ayigereho.
Umugore, 24 - 60 Decibels, Werurwe 2024
Nabuze amakuru nshyira kumurongo kenshi nkigihe cyo guhamagara rejisitiri nsanga amazina yabanyeshuri bamwe yabuze nyamara nari nayashyizeho.
Umugabo, 31 - 60 Decibels, Werurwe 2024
Insanganyamatsiko 60 Decibels · Ingaruka zinkuru
Ibirango Abigisha bo muri Kenya · Lean Data · Net Promoter Score
Vugana natwe
Niba umunsi wicyumweru unaniwe, vuga utyo.
Inama y'ubushakashatsi ubwayo yari iyo guhamagara abarimu bakubise inshyi. Ako kazi ntabwo karangiye kuko raporo irahari.
